One of the most sincere forms of respect is actually listening to what others have to say. - Bryant McGill


Listening to customers

The best ideas come from customers.

Our reusable packaging program was requested by several customers during Plastic Free July and I am excited to be able to offer club members this opportunity to reduce their waste.

Club members can return their empty coffee bags by placing them into a stamped and addressed return envelope we provide in each delivery. The coffee bags are then reused for their next order. New inner paper bags are used  each time to keep the reusable foil bags clean.

Members start with a new bag that has their name on the label. Future orders use this same bag - there is no sharing of bags between customers.

To join the club email me (nick@roastedon.com.au) after placing a subscription order.

Note: our granola bags are currently always single use. We're working on a solution for them too, but it's a more gnarly challenge. Reusuable bags for almonds are on their way!

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The worst of all listeners is the one who does nothing but listen. - Charles Dickens